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Archive for the ‘VMware How To’ Category

I am finishing up an installation of an EMC Clariion CX4 SAN. One of the final steps of the installation is to configure PowerPath/VE on the ESXi hosts. PowerPath/VE is EMC’s multipathing extension module for VMware (and Hyper-V), designed to replace the Native Multipathing Plugin (NMP) for increased I/O performance and failover management.  To simplify and automate the installation of PowerPath/VE, I decided to use VMware Update Manager (VUM) to push the extension to the ESXi 4.x hosts in the environment.

The process of setting up an additional VUM patch repository to host PowerPath/VE (and other 3rd party extensions such as the Cisco Nexus 1000v) is pretty straight forward.  3rd party extensions are supported in VUM beginning with vSphere 4.0 Update 1.  Chad Sakac has posted a great video guide on YouTube that covers the setup:

I opted to use the tomcat installation on the environment’s vCenter server to host the PowerPath/VE repository.  To accomplish this, I simply created a new directory in the tomcat root directory.  The default path for the root directory on a vSphere vCenter Server is “C:\Program Files\VMware\Infrastructure\tomcat\webapps” (or C:\Program Files (x86)\VMware\Infrastructure\tomcat\webapps on a 64-bit installation).

I created a directory named ‘depot’ and within that directory created a PowerPathVE folder.  I extracted the contents of the VUM folder from the PowerPath .zip file that I downloaded from http://powerlink.emc.com.  A screenshot of the directory is below:

PowerPath/VE Depot Directory Tree

After creating the directory for the patch repository, I simply added an Extension Repository to VMware Update Manager as Chad shows in his video.  I would like to call out one caveat – Because vCenter may not listen on standard HTTP/HTTPS ports, I used https://vcenter.domain.local:8443/depot/PowerPathVE/index.xml as the path to the source.

VUM Patch Source

Once PowerPath was added to an Extension Baseline in VUM, I simply had to scan my hosts for updates and remediate.  Installation of PowerPath/VE requires the host to be in Maintenance Mode and concludes with a reboot.  Pretty simple.

Then all you have to do is fight through an overly-complex licensing setup (seriously, a 112 page PDF on how to install licenses???), a bit of configuration, and you are multi-pathing with the best of them.  If you are interested in learning more about PowerPath/VE, start with this whitepaper: EMC PowerPath/VE for VMware vSphere Best Practices Planning.  For a bit of real-world insight into the performance increase you might see with PowerPath/VE, check out this blog post from Eric Sloof: Massive I/O power increase using EMC PowerPath/VE.

In Part I of this series, I discussed the important of storage performance in a virtual environment (really any environment, virtual or not, where you want acceptable performance), and introduced some of the basic measures of a storage environment.  In Part II, we will look more closely at what may be the most important storage design consideration in a VMware server-consolidation enviornments, many SQL environments, and VDI environments to name a few: IOPS.

If we stick with a single-disk-centric approach as we did in Part I, IOPS is quite simply a measure of how many read and write commands a disk can complete in a second.  IOPS is an important measure of performance in a shared storage environment (such as VMware) and in high-transaction-rate workloads like SQL.  Because hard drives are forced to abide by the laws of physics, the IOPS capabilities of a disk are consistent and predictable given a specific configuration.  The formula for calculating IOPS for a given disk is pretty straight forward (please show your work):

IOPS = 1000/(Seek Latency + Rotational Latency)

Exact latencies vary by disk type, quality, number of platters, etc.  You can look up the tech specs for most drives on the market.  As an example, I have randomly chosen the technical specifications of the Seagate Cheatah 15k.7 SAS drive.  This particular drive has the following performance characteristics:

- Average (rotational) latency: 2.0msec

- Average read seek (latency): 3.4msec

- Average write seek (latency): 3.9msec

Using the read latency number, the math works out like this:

1000
———- = 185 maximum read IOPS
2.0+3.4

The maximum write IOPS will be a bit less (~169IOPS) because of the higher write seek latency.  Writing is more ‘expensive’ than reading and therefore slower.

Fortunately, there are some widely accepted ‘working’ numbers, so you do not have to use this formula for each and every disk you might consider using.  Because rotational latency is based on the rotational speed, we can use the published Rotations Per Minute (RPM) rating of the drive to guess-timate the IOPS capabilities.  Typical spindle speeds (measured in RPM) and their equivalent IOPS are in the table below.

RPM………IOPS

7,200          80

10,000       130

15,000       180

SSD           2500 – 6000

While not a traditional spinning disk, I have also included Solid State Disks (SSD’s) for reference as SSD’s are starting to see increased market adoption.  I have seen a wide range of sizing IOPS for SSD depending on the technology, type (SLC, MLC, etc.)  Check out http://en.wikipedia.org/wiki/Solid-state_drive for an introduction, and ask your vendors for more in-depth technical information.

If you are brand-new to this (and you are still reading, congrats!), you can see how many IOPS your Windows computer is asking for by opening Performance Monitor and looking at the ‘Disk Transfers/sec’ counter under Physical Disk.  This is a sum of the ‘Disk Reads/sec’ and ‘Disk Writes/sec’ counters as you can see in the screenshot below:

If you are after some stats for your VMware ESX environment, check out esxtop and looking for CMDS/s in the output.  I published a couple articles on using esxtop here and here.  The numbers from PerfMon and esxtop get you pretty close but can be skewed by a few things we’ll discuss in later posts.

Now that was fun and all, but let’s get real: Single-disk configurations are uncommon in servers.  As such, we’ll part ways with our Simple Jack single disk approach to storage and begin to look at more real-world multi-disk enterprise-class storage configurations.  A discussion of IOPS in a multi-disk array is a great way to start.  From a very elementary perspective, you can combine multiple hard drives together to aggregate their performance capabilities.  For example, two 15k RPM disks working together to server a workload could provide a theoretical 360 IOPS (180 + 180). This also  scales out so ten 15k RPM disks could provide 1800 IOPS, and 100 15k RPM disks could provide 18,000 IOPS.

Designing your environment so that your storage can deliver sufficient IOPS to the requesting workload is of utmost importance.  If you are working on a storage design, arm yourself with data from perfmon, top, iostat, esxtop, and vscsiStats.  I typically gather at least 24 hours of performance data from systems under normal conditions (a few days to a week may be good if you have varying business cycles) and take the 95th percentile as a starting point.  So from a very simple approach, if your data and calculations show a 1800 IOPS demand at the 95th percentile, you ought to have at least ten 15k RPM disks (or twenty-three 7.2k RPM SATA disks) to achieve performance goals.  It’s amazing how some simple data and a pretty little Excel spreadsheet can help you understand and justify the right hardware for the job.

Now before you go and start filling out that PO form for a nice new storage system based on these numbers there are a few more things we ought to discuss.  RAID, cache, and advanced storage technologies will skew these numbers and need to be understood.  Stay tuned to future articles in this series for more on those topics and more.

Finally, there has been a bunch of activity in the VMware ecosystem of vendors, bloggers, and twittering-type-folks around storage performance.  As this here post sat in my drafts folder, Duncan Epping posted this gem of an article that pretty much included all of the content of this article, as well as future ones in my series: http://www.yellow-bricks.com/2009/12/23/iops/.  Do yourself a favor and read his post and the comments from his readers – both are filled with a ton of great information, including some vendor-specific implementations.
I was led to Duncan’s article by a post by Chad Sakac on his blog: http://virtualgeek.typepad.com/virtual_geek/2009/12/whats-what-in-vmware-view-and-vdi-land.html.  This is also a great read that covers some of the same information with a focus on VMware View/VDI and is also worth a few minutes of your time.  Also check out http://vpivot.com/2009/09/18/storage-is-the-problem/ for a rubber-meets-the-road post from Scott Drummonds on the importance of storage performance vis-a-vis IOPS in a VMware-virtualized SQL environment.

I recently ran into an issue when installing my first Windows Server 2008 R2 virtual machine.  The VM would hang/freeze randomly when used through the VMware vCenter Client’s console.  It turns out this is a known issue (see this VMware KB Article) with the SVGA driver that is installed as part of the default installation of VMware Tools.  While the article does not explain why you should disable the SVGA driver, it’s advice is correct if you want to avoid problems in your guest VM.  To correct my problem, I removed the SVGA driver from the Windows Device Manager and rebooted.  If you are having problems removing the SVGA driver before the VM hangs, use Remote Desktop to access the guest machine to perform the driver uninstall.  I have not observed hanging/freezing in the VM since removing the SVGA driver from my Windows 2008 R2 guest.  Note that this same issue is present in Windows 7.

I recently posted an article on how specific actions during the upgrade of a VMware Virtual Machine’s hardware from v4 to v7 can cause problems with certain services, including DNS, DHCP, and WINS. In that case, the problem was related to Microsoft Windows leaving non-present devices with networking configurations and  the failure of the VMware Upgrade Helper service to copy WINS settings when updating the NIC.  As my fellow blogger and VMUG leader, Jason Boche, responded on Twitter: “Same gotchas, different version.”  And right he is – anyone with experience in P2V or V2V, or who has been working with VMware long enough to have done a 2.5 to 3.0 upgrade experienced the same gotchas.

There are other issues with VMware virtual hardware upgrades, however, that you may not have experienced.  One such issue that I have experienced is highlighted in VMware Knowledge Base article 1013109: “Upgrading virtual hardware in ESX 4 may cause Windows 2008 disks to go offline“.  The problems described in the article are unique to Windows 2008 Enterprise and Datacenter editions only.  The problem is pretty well described in the title of the article – Upgrading virtual hardware in ESX 4 may cause Windows 2008 disks to go offline.  In this case, like with the ghost NIC’s I described last week, is more of a Microsoft issue, but it will rear its head when a VMware Administrator least desires it.  With this particular problem, the Windows Virtual Disk Service (part of the native Storage Management suite) is set to not auto-mount newly discovered disks that do reside on a shared bus.  Microsoft has a MSDN article on the VDS SANS policy here.  Upgrading the virtual hardware version causes the disks to be re-discovered and not auto-mounted.  This can potentially impact all non-system disks on a VM.

You may also experience similar issues when upgrading the vSCSI adapter in a VM from a standard LSI Logic Parallel SCSI adapter to a (new in vSphere 4.0) paravirtualized SCSI (pvSCSI) adapter, move virtual disks to new vSCSI adapters to increase the number of concurrent disk IO operations, or when you change the SCSI node ID of a virtual disk.  These may all trigger a re-discovery of the disks by the Windows Virtual Disk Service, leaving data disks offline on Windows 2008 Enterprise and Datacenter Edition guests.

In my opinion, these issues are not reasons to forgo upgrading your virtual hardware version.  However, when your upgrade/migration plans call for upgrading the virtual hardware version of your guests you should be prepared to resolve any issues caused by ‘ghost hardware’, offline disks, and the like.  Both the MSDN and VMware articles I cited above offer workarounds for the offline disk issue.  Here are the links again:

A reader named Mark contacted me today and asked if there was a way to reduce the size of the batch output from an ESXTOP run.  And he asks for good reason: Depending on the number of VM’s on your host, the delay between ESXTOP samplings and the number of samples you collect, using the All Stats option (-a) can yield a massive file in a short period of time.  If written to a partition on your ESX Service Console you run the risk of filling the partition, and forget about actually being able to analyze the data in PERFMON or Excel.  For example, on an ESX host running ~15 VM’s I produced 100MB worth of CSV using the -a switch, sampling every 15 seconds, for just under 2 hours.  ESXTOP uses 10-second intervals by default; I used -d 15 to change the sampling delay.  Had I went with the default my output would have been bigger.

To reduce the size of your output, you can change your sampling delay to something larger, say 30-seconds.  I suppose you could also capture statistics when the host is not busy so you get fewer characters in the results, but that’s just being goofy.

A better way to reduce your ESXTOP output size is to selectively include only the statistics you are interested in, and is really what Mark was asking.  After all, all statistics from ESXTOP can be too many statistics, and chances are you already know what stats you are interested in.  Here’s how you can narrow down the collected stats for easier analysis and smaller output:

1. Enter ESXTOP in interactive mode on the Service Console by simply typing esxtop at the # prompt
2. Switch to a component you are NOT interested in capturing statistics on by pressing the corresponding menu option (c: ESX cpu, m: ESX memory, d: ESX disk adapter, u: ESX disk device, v: ESX disk VM).
3. Press f when viewing the component you do not want to capture.  A list of fields will be displayed.  You can toggle the fields on and off by pressing the letter corresponding to each field.  An * indicates that the field is on.  You want to turn off all of the fields you don’t want to collect.
4. Repeat steps 2 & 3 for the remaining components, leaving only what you want to capture.
5. Switch to the component you want to capture in batch mode and repeat step #3, except you will now enable what you want to capture.
6. Press W (capital W – case sensitive) to write out the ESXTOP configuration file.  You can accept the default or create new configuration files.  You may want to create a CPU-only config file, memory-only, and so forth.
7. Press CTRL+C to stop ESXTOP.
8. Now, invoke ESXTOP in batch mode, calling your updated or new configuration file you created in step #6 using the -c switch.  Here’s an example:# esxtop -b -d 30 -n 480 -c .esxtopcpustats > /tmp/esxtop_cpu_stats.csv where .esxtopcpustats is an ESXTOP config file with only CPU stats.  -d sets your capture interval to 30 seconds, and -n sets the number of samples to 480 (or 4 hours with a delay of 30 seconds).

Once your capture is complete you can replay the sampling in ESXTOP using replay mode (-R), or you can copy the .csv to a Windows system and use PERFMON or Excel to analyze the stats.  If using PERFMON or Excel you will notice that the system summary information displayed at the top of an interactive ESXTOP session is included in the output (console memory, console cpu, etc.).  As far as I know, there is no way to disable this, nor would you want to as it includes the time stamp necessary to interpret your data.

It is possible to use the vSphere CLI or the vSphere Management Assistant (vMA) to run RESXTOP, a version of ESXTOP designed for remote administration of ESXi or ESX.  You may note, however, RESXTOP from the vSphere CLI only works from a Linux client.  Using either of these tools will help you to automate ESXTOP statistics collection from multiple hosts using customized configuration files.

VMware vCenter collects performance statistics, tasks and events for historical performance analysis and auditing.  The collection level and retention of performance statistics can be controlled through the vCenter GUI (see Administration | vCenter Server Settings | Statistics).   The level of statistics collection and retention periods can have a dramatic impact on your vCenter Server’s performance if not carefully planned and monitored.  In particular, the vCenter database can grow quite large and the database server required to support the increase in statistics increases in size and performance characteristics (increased disk IO capacity, CPU, and memory).  Fortunately, VMware has provided a vCenter database sizing tool within the vCenter client (see picture).  This is all well and good for initial sizing, and my experience shows that vCenter’s sizing estimates are fairly accurate assuming the environment remains healthy.

I recently migrated an environment from vCenter 2.5 to 4.0 and in the process switched from a Windows 2003 32-bit vCenter host and a SQL 2005 server (remote to vCenter) to a Windows 2008 64-bit vCenter server with a SQL 2008 server (again, a remote SQL server).  I experienced a few issues during the migration and thought I had worked through them all (I’ll post on those at a later date).  However, after a bit of time I found that performance statistics for objects in the vCenter were missing of not rendering at an acceptable pace.  Upon further investigation, I discovered warnings in the vCenter Service Status node indicating that performance rollups within the vCenter database were not taking place.

In a SQL-backed vCenter, statistics rollups are handled by the SQL Server Agent (note: if you are using SQL Server Express, statistics rollups are handled by vCenter itself as SQL Express does not offer SQL Server Agent jobs).  KB 1003570 describes this process (it applies to vCenter 2.5, but the principles in it can be applied to 4.0).  To troubleshoot and resolve the issue I opened SQL Server Management Studio and checked several items:

1. Is the SQL Server Agent running?
2. Are there statistics rollup jobs defined for SQL server agent?
3. Are those jobs running?

In my case, the SQL Server Agent was running (you are prompted to configure this during the vCenter install).  However, when I checked for the presence of rollup jobs, I discovered that only a Past Day job had migrated with the database to the new SQL server.  Upon investigating the job history for that job I discovered that the job had not run since the migration (note to self: add these checks to your standard vCenter migration checklist).

To remediate the problem I completed the following steps:

1. Remove the bad ‘Past Day stats rollupVirtualCenter’ job from the list of SQL Server Agent Jobs.
2. Recreate the three standard stats rollup jobs.  To recreate the jobs, find SQL scripts on your vCenter server in C:\Program Files (x86)\VMware\Infrastructure\VirtualCenter Server.  The .sql scripts you’ll need are stats_rollup1_proc_mssql.sql, stats_rollup2_proc_mssql.sql, and stats_rollup3_proc_mssql.sql.  Run these scripts in SQL Query Analyzer against your VirtualCenter Database in order from 1 to 3.  These scripts should create the rollup jobs and their associated stored procedures (this procedure is detailed at http://communities.vmware.com/thread/123715).
3. After recreating the jobs I took a backup of the vCenter database.  The Past Day job soon kicked off to begin a stats rollup (this runs every 30 minutes by default).

I checked the server several hours later and discovered that rather than completing successfully, the Past Day job was still running and the drive holding my vCenter database transaction log was full.  Back to the drawing board..

1. I disabled the Past Week and Past Month rollup jobs to avoid job conflicts.
2. I backed up the vCenter database and then performed a shrink of the log file to get it back down to size.
3. The vCenter was running as a VM, so I was able to quickly increase its disk size and use diskpart from within the guest to extend the partition.  The space required to process weeks of performance statistics is not included in the vCenter Database Sizing tool as it is assumed that the rollup/purge jobs will run as designed.

I wanted to see how bad the problem was before kicking off another job so I ran:

select count(*) from vpx_hist_stat1

against the vCenter database in SQL Query Analyzer.  The query ran for several hours (never a good sign) and eventually returned well over 20 million rows of performance statistics (thanks to http://communities.vmware.com/message/1318736 for pointing me in this direction).  I investigated options to truncate the tables (see above link), and also looked at a script from VMware KB 1000125: Purging old data from the database used by vCenter Server.  In the end, I decided to try to let the Past Day stats job run.

I stopped the vCenter  Server Service to prevent new statistics from being written to the database.  I also disabled the Past Week and Past Month SQL Agent jobs to prevent job conflicts and then manually started the Past Day job.  I had to stop the job several times as it filled the 100GB transaction log volume.  A backup & shrink operation gave me back the space on the log volume.  I saw about 300GB of transaction logs written over the course of this process, but the Past Day job eventually completed.

Finally, I re-enabled the Past Week and Past Month jobs and manually ran both of them (Past Week first, then Past Month), followed by a backup and shrink of the vCenter database.  I was impressed with the performance increase I saw in the vCenter client.  Lists and performance graphs rendered much faster than when stats rollups were not taking place.

It would be a good idea to include checking stats rollup job status and a count of rows from the vpx_hist_stat tables in the vCenter database in your regular maintenance tasks.  For other vCenter Database best practices, check out breakout session PO2061 from VMworld 2008.  If you did not attend or subscribe to VMworld, Scott Lowe covered the session in this post.  A VMworld 2009 “online only” session entitled VM3237 vCenter Databases: Setup, Management and Best Practices was also offered (subscription required).  I have not viewed this session so I cannot comment on its content.

Microsoft published a document named “Getting to Know Hyper-V: A Walkthrough from Initial Setup to Common Scenarios” last week.  According to Microsoft, “this guide provides detailed step-by-step walkthroughs for testing Hyper-V on a pre-production environment. You can use this guide to become familiar with Hyper-V and the process of creating and managing virtual machines. Also included in this guide are useful scenarios that you can test to better understand how Hyper-V can address the business goals of your organization.”  The document serves as a sort of evaluators guide for Hyper-V, stepping the reader through everything from enabling VT in BIOS through virtual networking.  It also includes some sections on using snapshots, base virtual machine templates, and managing Hyper-V based virtual machines remotely with Hyper-V Manager.  If you want more in-depth documentation on Hyper-V you can go through http://technet.microsoft.com.

As a side note, Microsoft has published the Microsoft Manual of Style for Technical Publications to help standardize technical documentation.  I have long been a fan of Microsoft’s technical documentation for its easy to read style, although it sometimes lacks the depth that I desire.

While we’re on the topic of virtualization documentation, I have also been quite pleased with VMware’s technical documentation over the years, and have found it to be continually increasing in quality, providing very specific technical guidance and references to additional resources.  I have also been pleased to see that VMware has improved delivery options for documentation.  VMware offers several formats for documentation delivery, including web-based and PDF’s.  Start with the Documentation Roadmap for a quick introduction to the available documentation, and where to find what you need.

You can find web-based vSphere documentation here: http://pubs.vmware.com/vsp40/.   The web-based documentation is great for running searches on.  All vSphere documentation can be accessed through this page: http://www.vmware.com/support/pubs/vs_pages/vsp_pubs_esx40_vc40.html.  If you want to do a full grab of all of VMware’s documentation for an in-house repository (e.g. SharePoint), check out xtravirt’s VMware Documentation Downloader script.

If you are looking for quick and easy evaluator guide-type documentation from VMware, check out these resources: ESXi Installable and vCenter Server Setup Guide and the Virtualization Kit (registration required) at http://www.vmware.com/resources/wp/virtualization101_register.html.

There is a ton of less formal VMware documentation in several places:

• Technical resources and case studies here: http://www.vmware.com/resources/techresources/
• Proven practices around Strategy, Applications, Security, Management, and Availability at VIOPS.
• Official VMware Blogs at http://www.vmware.com/vmtn/planet/vmware/.
• Community blogs aggregated by VMware at Planet v12n: http://www.vmware.com/vmtn/planet/v12n/
• VMworld Recorded Sessions & Labs (VMworld 2009 Sessions available as of today, September 14th) at http://vmworld.com.
• The VMware Community Forums: http://communities.vmware.com/
• And, 3rd party books like Scott Lowe’s Mastering VMware vSphere 4.

Do you have other sources of virtualization documentation or easy methods of searching documentation to find exactly what you need when you need it?  If so, leave a comment!

I needed to grab some stats from my ESX hosts for off-line analysis so I fired up my trusty ESXTOP intent on using batch mode to capture a .csv formatted output.  I started to manually select the counters I was interested in while working in ESXTOP interactive mode (you can save your selected counters to the esxtop configuration file with the ‘w’ command) and thought that there must be a better way.  I found that better way in the VMware Performance Community: http://communities.vmware.com/docs/DOC-3930.  There is now a -a switch that can be used to include ALL performance counters.  I’m sold.

I wanted detailed information, so I decided on a 15 second capture interval to run for a 2 hour window.  Here’s the command I used:

esxtop -a -b -d 15 -n 480 > /tmp/esxtopout.csv

where -a is for ALL, -b is for batch mode, -d is for delay, and -n is for the number of iterations ((60/15)*60*2).  I wrote out the results to a .csv in /tmp.  The resulting CSV weighed in at a whopping 100MB after 2 hours.

The CSV can be analyzed in Excel (pivot tables work well for this) or in Windows Perfmon.  I opened the log in Perfmon as I was after basic Min/Average/Max counters and Perfmon makes those easy to see.  When adding the CSV log to Perfmon, you are prompted to select counters.  I added all instances of Commands/sec, Reads/sec, and Writes/sec from Physical Disk (I was gathering some IOPS counts for a new storage proposal). I got a bit more than I bargained for: a mostly unresponsive Perfmon window and the ugliest darn graph I’ve ever seen.

Switching from a graph view to the report view allows you to easily view and remove specific counters that you are not interested in, or open the Properties of the data set, switch to the data tab and bulk select counters that you want to remove.  I was not interested in vmhba1:x, specific VM’s or worlds, so I killed all of those, leaving just the base iSCSI device (vmhba32 in my case).

After some cleanup the graph looked a bit better and more importantly, I was able to easily read my Min/Average/Max stats:

Here are the takeaways -

• ESXTOP is a powerful utility for performance monitoring
• All stats (-a) can result in a huge file – use it wisely in batch mode; else use interactive mode to select your counters and write them to the user-defined configuration file.  Invoke the config file with the -c option when running in batch mode.
• Consider using vscsiStats for more granular reporting.
• ESXTOP physical disk stats do not include NFS volumes.

Do you use other tools or methods to collect basic disk IO counters for storage sizing purposes?  If so, leave a comment describing your approach!

I have been meaning to write this up for a while; Scott Drummonds’ ‘Love Your Balloon Driver’ post today at his Virtual Performance blog gave me a nice reminder.  I actually caught a sneak peak at the graphs with an explanation from Scott at his instructor-led lab at VMworld 2009.  Scott calls out that the only workload they discovered suffers from balloon driver activity is Java.  The reason for Java’s problems with balloon driver activity is that Java itself runs in a VM and so the guest OS cannot properly determine which pages should be swapped out when the balloon driver calls for it.

My experiences causes me to agree with Scott and the whitepaper he cites – in a properly designed and equipped environment the balloon driver is not detrimental for most every workload to a point.   However, I recently discovered in a client site that the balloon driver can cause significant issues when the environment is poorly designed and under-sized.  Here the background:

I was called into an already established environment where the client was running on an older blade with VMware ESX 3.5.  The blade maxed out at 16GB RAM and had dual dual-core CPU’s with no hope for an upgrade.  On the blade was a single guest VM running Windows 2003 with SQL 2005, in it’s full 32-bit glory.  The VM was configured with 4 vCPU’s and 16GB of memory.  Some of you can probably already guess where this is going….

The x86 Windows guest had PAE configured, and SQL took advantage of AWE to use the additional memory beyond the 4GB limit of a 32-bit system.  Additionally, the Windows guest had the /3GB switch enabled in boot.ini.  Finally, as per SQL best practices, the ‘Lock Pages in Memory‘ permission was granted to the SQL Server service account.  What the guest was left with was 1GB of kernel mode memory and 15GB of User Mode/Extended addressable memory.

And here’s the problem.  The client was using ESX, not ESX 3.5, so the Service Console required memory.  In this case, the service console had approximately 512MB allocated to it.  Futhermore, VM’s require some overhead on ESX to run.  The memory overhead consumed by a Windows guest on ESX 3.5 with 4 vCPU and 16GB of memory is a bit more than 512MB.  On a properly sized ESX server with multiple similar guests/workloads, you could probably gain much of the overhead back through transparent page sharing; but in this case I had a 1:1 P2V ratio.  If you are any good at math you see that the environment is running about 1GB short of memory.  A quick check of the balloon driver stat in vCenter show that the balloon driver was constantly active and demanding about 1GB back from the guest… constantly.

Under normal circumstances this might not be an issue, but in this case the Windows guest was being absolutely punished.  The guest CPU’s were pegged at 100% with an excessive amount of kernel time, often indicating IO issues.  And indeed I did experience terrible disk and network performance on the guest.  At the root of the problem is this – the Lock Pages in Memory permission allows SQL to get a firm grasp on the user mode memory available to it (15GB) and lock it up.  This left the already starved (because of the 3GB switch in the boot.ini) guest kernel with it’s 1GB the only thing the balloon driver could really swap out.

The client suggested a reservation of 16GB on the VM, knowing that memory reservations prevent balloon driver activity.  I calmly asked them to back away from the keyboard as I explained how if a starved guest was bad, how much worse a starved Service Console would be.  In the end the fix was quiet easy – I convinced the customer that they should reduce the amount of memory allocated to the guest by about 1GB, enough to let the 512MB SC and the 512MB of overhead run without contention.  I was able to show them the difference between allocated and active memory in vCenter – the 1GB being surrendered was not really being actively used, SQL just had it locked up.  In fact, surrendering the 1GB of memory back to ESX breathed new life into the guest VM, bringing its performance back in line with expectations.

Ideally, I would have brought in a bigger ESX server that could serve additional VM’s, driving greater levels of efficiency across the environment.  It just wasn’t an option for the client in this case.  In the end, the problem was fixed and I was reminded just how fun it can be to explain some of these backwards sounding virtualization concepts to customers – fewer vCPU’s can lead to better performance of guests, less guest memory can fix performance issues, and increasing the quantity of similar guests on a host can drive better performance to a point because of transparent page sharing.

Stay tuned over the next few weeks as I digest and write on my VMworld experience – from VMUG activities to Paul Maritz’s press conference announcing the vCloud Express, and plenty of great sessions in between.  Like many of you, I returned from VMworld with quite a backlog of work but I’ll do my best to squeeze in some posts and tweets.

I have been pulling my hair out with a small VI3 implementation running against an IBM DS3300 iSCSI array.  Performance, for lack of a better term, sucked.  Granted, the DS3300 is not an enterprise level workhorse of a storage system, but it fit the budget.  Read performance was decent from the array, but write performance was terrible, maxing out at 10Mpbs throughput and insanely high latencies on long writes when the system was under load.  This led to some long P2V operations, poor guest performance, and some questions from the project sponsors on why I couldn’t make the environment sing.

The system was configured with a single controller with dual GigE NIC’s.  The controller had 512MB of battery backed cache (there is also a 1GB cache upgrade option available).  I wrote off some of the poor performance to a single controller with a less-than-optimal amount of cache; blamed the SAS controller to SATA disk command translation overhead; cringed at the 6 disk RAID5 configuration; and engaged in some self doubting.  I convinced the powers that be that we were IO constrained and got some funds to fill out the 3U chassis to a full 12 SATA disks, and reconfigured the array as a RAID10.  Performance gains were almost unnoticeable with these changes.  In addition, I did some basic troubleshooting of the network environment, verifying multiple paths to the storage, setting Flow Control on the switches to receive only, and double-checked my iSCSI initiator settings.  Note: The DS3300 is only supported with the ESX software initiator.  I found documentation on the DS3300 to be lacking, but did discover that the Dell MD3000i is based on the same LSI Engenio array.  Some Googling on the Dell solution led to to the ‘SMcli’ command line interface for both arrays.   The commands are slighly different for the Dell and IBM.  The links to the IBM CLI documentation were broken, so I had to do a bit of trial and error to get the commands right.  I used the Dell documentation as a starting point.  (Rant: Seriously, IBM?  Can you make your documentation any harder to get through – is it a Redbook, is it an Engineering Whitepaper, is it a support document, is it a case study – and why can I only find these with complex Google searches, not on your own product pages, and why can’t you name for documents intelligently, not with some random string of characters).

Moving on… I received an automated alert from the DS3300 about an incomplete battery learn cycle.  Using the IBM Storage Manager GUI I generated a  Storage Subsystem Profile’ from the Support tab to check the battery status.  In the profile I discovered that while write cache was enabled, it had a status of “Enabled (Suspended)”.   Ah ha!  Now I’ve got some decent Google material that led me to this: http://communities.vmware.com/thread/195838.  Hot damn I love the VMware Community Forums!

It turns out that in a single-controller configuration the setting for cache mirroring remains enabled by default.  Because there is no 2nd controller to mirror to, the array suspends write caching.  This is probably a safety thing – loss of high availability on the controllers puts data in cache at risk should the only controller fail.  I weighed my options and decided that the poor performance I was experiencing beat HA concerns, so I enabled write cache on the array using this command:

c:\program files\ibm_ds4000\client>smcli -n <ARRAYNAME> -c “set allLogicalDrives mirrorEnabled=false;”

And then followed with this for good measure:

c:\program files\ibm_ds4000\client>smcli -n <ARRAYNAME> -p <arraypassword> -c “set allLogicalDrives writeCacheEnabled=true;”

The results were immediately noticeable:

DS3300 Performance Improvement when Write Cache is Enabled - Click for a Larger View

The screen shot is from Veeam Monitor Free Edition, taken during 4 concurrent V2V operations from Hyper-V to VMware.  With the write cache fully functional, disk usage peaked at 54MBps, latency dropped to about 6ms, and my blood pressure dropped a few notches.

While poking around the CLI I also found that you can dump performance stats from the array (performance is otherwise hard to find on the thing) using this command:

C:\Program Files\IBM_DS4000\client>smcli -n <ARRAYNAME> -c “set session performanceMonitorInterval=5 performanceMonitorIterations=120;save storageSubsystem performanceStats file=\”c:\\ds3300perfstats.csv\“;”

This will give you a 10 minute record of performance from the array which you can analyze using Excel.  The Dell Enterprise Center TechCenter Wiki has a great write-up on how to efficiently analyze the data from this command here: http://www.delltechcenter.com/page/MD3000i+Performance+Monitoring, complete with a YouTube video that walks you through the process:

I am beginning to think that the DS3300 (and MD3000i) may actually be a viable starter solution for SMB’s starting out on a virtualization project.  But I would recommend the cache upgrade, 2nd controller, SAS disks instead of SATA to eliminate the SAS-to-SATA translation overhead and more faster disks instead of fewer slower disks so you can drive throughput and IOPS to a higher level.

Have any of you deployed the DS3300 or MD3000i (or the generic LSI solution)?  Do you have any performance tuning tips for these arrays?  If so, share in the comments!