PCoIP Packet Loss? Don’t Blame the Network!

Several months ago I was called into a new customer to diagnose some odd behavior in their VMware View environment. The organization was struggling with constant disconnects and generally poor performance on their View desktops. When users weren’t being randomly disconnected from their desktops, the users experienced lag when dragging windows between multiple monitors, ‘choppy’ graphics/video, and slow application launching. The problems occurred with local and remote users (both WAN and LAN could be involved).  The customer had done some troubleshooting, worked with VMware Support and the … [Read more...]

Planning for PCoIP on the Network

PC-over-IP is a purpose-built desktop remoting protocol designed to adapt to network conditions to deliver the best desktop experience possible. PCoIP renders desktop video, pixel by pixel, to the endpoint (thin client, zero client, Windows client, etc.), while receiving keyboard, mouse, and other peripheral device data (audio, USB) on the datacenter-hosted desktop. The UDP-based protocol uses a combination of codecs (graphics, text, icons, photographs, video, PDF), combined with compression and intelligent encoding, to deliver a lossless virtual desktop experience. Planning for PCoIP … [Read more...]

VMware View Android Client Updated

The VMware View Client for Android was updated to version 1.6.0 on September 25th.  The new version brings several enhancements, including: Support for Android 4.1 (Jelly Bean) Integrated RSA soft token for easier login URI schema using vmware-view:// for easier setup.  This will allow administrators to send a link directly to View Connection or Security Servers.  When a user clicks the URI, the  View Client will automatically connect to the defined View server. Client-side caching for reduced bandwidth.  This will cache same pixels locally on the device resulting in reduced … [Read more...]

Lag When Dragging a Window Between Monitors in VMware View

I've had several customers ask me for help with the VMware View environment recently, as their users were complaining about performance issues when dragging a window between monitors in a multi-monitor VMware View setup.   Performance was otherwise acceptable on the View desktops.  I recommended several troubleshooting and remediation steps to get windows to stop slowing down when dragging between monitors or "catching" on the border between the two screens, including: Review the "Multimonitor PCoIP sessions are not displayed as expected KB article" (1030566) from VMware. Monitor PCoIP … [Read more...]